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It’s no secret that the new normal is here to stay, and by democratizing your data you can feel confident your employees are equipped with the insights they need to effectively perform their job, even while remote. 

Now, more than ever before, is the time to power your loyalty program with a foundation of reliable customer data. With shifting consumer shopping habits and the 24/7 at-customer-leisure shopping cycle, retailers are left scrambling to find the right messaging and incentives, while keeping up with brand name retailers.

We are excited to announce our new partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Learn more about what data quality can do for federal, state, and local government agencies. 

This holiday season, retailers are met with an even bigger undertaking. Not only is this a chance to make up for lost time—drive customer loyalty and grow bottom line—but retailers also need to prepare for shifting consumer shopping and lifestyle habits.

The truth is that pivoting strategies overnight and trying to deliver an exceptional customer experience during a pandemic is hard. Retailers, we are here to help you win back your customers while building lasting customer loyalty. It starts with an incentive program backed by high-quality customer data.

This past spring, the global economy shut down overnight. The pandemic struck the world, forcing businesses to close their doors and schools and offices to work remotely. This accelerated any digital transformation efforts to accommodate new operations and maintain a positive customer experience from a distance. 

Collections teams like yours are bracing for an expected surge in consumer debt. Through 2019 and now a pandemic, consumer debt topped $14 trillion and it’s expected to grow. This is a smart time to look for ways to optimize operations, while saving dollars.

The latest global research study from Experian shows that over 80 percent of businesses believe data is one of their most valuable assets, which was the case even before the global pandemic. However, many organizations are struggling with data accuracy.

There’s no doubt e-commerce is booming. Shoppers love the convenience of browsing their favorite brands and purchasing goods online from the comfort of their home or on-the-go from their phone. That’s why retailers’ top business priorities include moving through digital transformation (46%), according to our research.

The impact of the COVID pandemic is being felt across industries but one industry has been hit particularly hard—the retail industry. With the onset of COVID-19, non-essential, brick and mortar stores were forced to rely exclusively on their e-commerce platform, which left them with a declining bottom-line and customer experience.